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Commonly Asked Questions

Explore Secret Angels & Join something truly special !

These commonly asked questions are to give information about the group's mission and activities. We hope it provides concise answers making it easy for individuals to understand the group's purpose and how to get involved. 

  • What is Secret Angels?
    Secret Angels is a community-based group that aims to provide support to individuals and families in need. Our goal is to spread kindness and promote positivity by connecting those who are struggling with those who are willing to help. Our programs and services include providing support to families facing financial hardship, organizing community service initiatives, and spreading awareness of the importance of kindness and compassion. We also partner with other organizations and businesses to maximize our impact and reach as many people as possible. We believe that small acts of kindness can make a big difference in the world, and we work hard to create opportunities for people to give back to their communities. Join us today and become a part of our mission to spread kindness and love throughout the world.
  • How long has Secret Angels been helping others?
    Secret Angels has been supporting hundreds of families and individuals throughout the lower mainland since 2021.
  • How is Secret Angels different from other organizations and community groups?
    Secret Angels is special in its own ways. We provide thoughtful, meaningful, and personalized gifts to those who need uplifting. We take into consideration the needs and requests of those who apply for assistance, and we take the time and effort to make it as personal as possible. For food and other necessities, we always do our best to provide the items requested and to follow any diet restrictions or needs.
  • What types of outreach activities does Secret Angels do?
    Our group engages in a variety of outreach activities, including providing support to those in need, fundraising events, community service projects, and spreading positivity and love. We are committed to making a difference in the lives of those we help, and we strive to create a positive impact in our community. Some of our activities include organizing food drives, distributing care packages to the those who need them, and providing birthday gifts and other assistance to families who are facing difficult times. We also work closely with local organizations and charities to maximize our impact and reach as many people as possible. If you would like to learn more about our activities or get involved with our organization, please visit click here.
  • How can I stay updated on the group's activities and initiatives?
    At Secret Angels, we want to keep our supporters in the loop about all the work we are doing to help those in need. You can stay updated on our group's activities and initiatives by visiting our website regularly and following us on social media. We regularly post updates on our Facebook, Twitter, and Instagram accounts, so make sure you are following us there. Additionally, you can sign up for our email newsletter, which will keep you informed about all the latest news and events. Thank you for your support.
  • How can I donate to the group or its initiatives directly?
    Secret Angels accepts direct donations to support our programs and initiatives. You can make a donation through paypal by clicking on the "Donate" button, through e-transfer at secretangelsvancouver@gmail.com, or through cash or cheque by contacting 778-488-5032. We accept donations of any amount, and every contribution goes towards making a positive impact in our community. Additionally, we have various fundraising events throughout the year that you can participate in to support our cause. Thank you for your support.
  • How can I request assistance or support from Secret Angels?
    If you or someone you know is in need of assistance or support from Secret Angels, please fill out the Support Intake form. You can also make a request by sending an email to secretangelsvancouver@gmail.com, or by posting in the Secret Angels Facebook Group, detailing your needs or the needs of someone you know. Our team will review your application and get in touch with you as soon as possible. Please note that our services are based on availability and the nature of the request, and we cannot guarantee immediate assistance. If you have any questions or concerns about the application process, please do not hesitate to contact us.
  • Are there any fees or costs associated with joining or participating with Secret Angels?
    No, joining the group and participating in acts of kindness are completely free. There are no fees or costs associated with joining or participating in Secret Angels. Our organization relies on the generosity of our donors and volunteers to support our mission of spreading kindness and helping those in need. Members are encouraged to contribute in their own way. We believe that everyone should have the opportunity to make a difference in their community and we welcome all who share our vision to join us in our efforts.
  • How much of my donation directly supports those in need?
    At Secret Angels, we are committed to ensuring that each and every dollar donated goes directly towards supporting our cause. We work hard to keep our overhead costs as low as possible, so that your donation can make the biggest impact possible. In fact, 90% of your donation goes directly to supporting our programs and services. The remaining 10% is used to cover administrative and fundraising costs. We believe in complete transparency, so if you have any questions about how your donation is being used, please don't hesitate to contact us. Thank you for your support
  • How can I become a giving partner or sponsor?
    Thank you for your interest in supporting Secret Angels! We welcome all individuals and organizations who are willing to join us in our mission to help people in need. To become a giving partner or sponsor, simply click here. There, you will find different ways to support us, such as making a one-time donation, becoming a monthly donor, or sponsoring a specific program or event. You can also contact us directly if you have any questions or if you would like to discuss a customized giving plan. Your support will help us continue to provide the help our communities need. You will also be recognized on all our promotional outlets including our website and social media for your contribution. We appreciate your generosity and look forward to working with you to make a positive impact in our community. Thank you for your support.
  • How can I join the Secret Angels group?
    Joining the Secret Angels Group is easy. To join the group, please visit our facebook group and click on the "Join Group" button. Membership is subject to approval.
  • Can businesses and organizations get involved with Secret Angels?
    Absolutely! We always welcome collaboration and partnerships with local businesses and community organizations to further our mission to provide support and resources to individuals and families in need. There are several ways for businesses and organizations to get involved, including sponsoring events an initiatives, donating goods and services, and volunteering. We believe that community partnerships are essential to achieving our goals and making a positive impact in the lives of those we serve. To learn more about how your business or organization can get involved, please contact us here.
  • How can I participate in Secret Angel’s outreach activities?
    We welcome anyone who wants to participate in our activities and make a difference in the lives of those in need. To get involved, you can fill out our volunteer form. We will then reach out to you with upcoming opportunities to help. Donations are also greatly appreciated and help us continue our mission. Additionally, you can follow us on social media to stay updated on our events and initiatives. Thank you for your interest in Secret Angels.
  • Can I invite my friends and family to join the group?
    Yes, absolutely! We encourage our members to spread the word about our organization and invite friends and family to join us in our mission to help those in need. The more people we have involved, the greater impact we can make on the lives of those we serve. So, feel free to share our website, social media pages, and events with your loved ones, and let's work together to make a difference in our community.
  • What is the minimum age to volunteer?
    At Secret Angels, we welcome volunteers of all ages. However, for safety and legal reasons, volunteers must be at least 16 years old to work directly with our clients. We do have opportunities for younger volunteers to get involved through fundraising events and community outreach programs. If you are under 16 and interested in volunteering, please contact us for more information on how you can help support our mission.
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